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    Hotelbeds

    11 August 2020

    Fueling the recovery of B2B travel buyers

    Media Name: compass_1920x230.jpg

    To support the recovery of our 60,000 B2B travel buyers and get their end consumers back in your property as quickly, smoothly and cost effectively as possible, we´ve recently launched a new web-based tool called The Compass. 

    The tool is a direct response to the current volatility in the marketplace and the platform has been designed to harness our live data intelligence to provide web-based clients – including tour operators, airlines and points redemption schemes – and Bedsonline travel agents with insights on the top current trending destinations in their source market.

    It additionally can offer data on changes in trends versus previous weeks, information on average booking lead times, and equips users with powerful marketing capabilities that enable them to automatically create personalised, branded promotional campaigns via email, WhatsApp or other channels.
    Clients can access The Compass at no additional cost simply by logging-in to our website as normal. 

    This recent launch forms part of a whole programe of actions we have undertaken to help fuel the recovery of our B2B travel buying clients all around the world, including recently including a successful upgrade of our Customer Call Centre that migrated all existing services onto a new cloud-based Salesforce contact centre solution platform and the launch of a combined set of self-service tools called SelfSeT that includes a Bedsy, our new virtual assistant chatbot and the option to consult with us via LiveChat.

    Other tools will come soon, watch this space!